Temporary pause on Retail Therapy

To ensure we continue providing the best possible onboard experience, we're temporarily pausing our Retail Therapy service. This change will take effect starting 30th November 2024.

What does this mean?

  • Onboard Retail: Retail Therapy products will be unavailable for purchase onboard flights from 1st December for both LHR and MAN departures.
  • Pre-Order Service and home delivery service will be temporarily suspended.
We apologise for any inconvenience but we are looking forward to introducing our new Retail Therapy range next Spring. Should you need to make contact relating to a recent purchase please email the team at